Measuring software quality

Mistakes happen in just about everything people do, and software development
 is no exception. Looked at in context, those mistakes tell us something
 about the quality of the software. Unfortunately, the industry has no standards
 for measuring the quality of software itself.

Patrick Thibodeau considers software defects and how to tackle them
 in his article Software Bugs Are Still With Us. Some of his
 observations and claims really do hold up a mirror to many software companies.

Most software products were designed without quality in mind

In the commercial world, quality comes second to getting the product to market as quickly as possible. In many cases, it's this race to market that compromises quality.