Why we get blamed for standard dialogs in localized Windows, or surely you can’t be serious

Whenever I hear a good story about users, I assume the storyteller is responsible
for some of what makes it funny. I shouldn’t do that!
Today we received official comments on a web application. The application
lets you download a file with the results, and the browser of course handles
the download dialog.

When I read the comments about these dialogs, I couldn’t believe my eyes. Judge for yourself. I’ve included the original screenshots with comments. I obscured the source for ethical reasons.

1. Insert a space between the words “Transfer rate:” and the transfer rate value:

Image could not be loaded. Archive image in Why we get blamed for standard dialogs in localized Windows, or surely you can’t be serious, figure 1

↗ Medium

2. Correct the typo in the sentence “Always ask before opening thsi type of file.”

Image could not be loaded. Archive image in Why we get blamed for standard dialogs in localized Windows, or surely you can’t be serious, figure 2

↗ Medium

At first I found it very funny and, to put it delicately, had some thoughts about the user’s intelligence. Then I realized the user had no idea how the application was built and couldn’t know
that these messages come from localized Windows or Internet Explorer. If it were up to me, I’d first point the person who filed the comments to a press release and then directly to Microsoft.